Flynn Pizza Hut
EST IN 2021
Flynn Pizza Hut By the Numbers
SNAPSHOT OF WHERE WE ARE NOW
Flynn Group entered the Pizza Hut system in 2021 with the acquisition of 900+ restaurants in the US. In 2023 we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units. Today we are the largest Pizza Hut franchisee in the world and continue grow by building new stores and acquiring other franchise operators.
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Flynn Pizza Hut Leadership
NO ONE OUT PREMIERS THE HUT
Our leaders within Flynn Pizza Hut have 750+ years of experience in the restaurant industry, 120+ years with Flynn Group, and in 2022 they received Pizza Hut’s “Partner of the Year” award.
Prior to joining Flynn Group, Jeremy spent more than 20 years in leadership roles in the restaurant industry. Most recently, he served as the Executive Vice President for Roy Rogers Restaurants, and prior to that he was part of the international leadership team at Dunkin\u2019 Brands and held operations leadership roles at Starbucks. Jeremy also served in community leadership positions, including being elected to City Council and Board Member for several local community organizations.<\/p>\n","linkedin":"","twitter":""})' href="#">
Jeremy started with Flynn Group in July 2021 as the Vice President of Strategy and Ops Services for Flynn Pizza Hut. While in this role, Jeremy oversaw all strategic planning, FP&A, ops services, training, communications, call centers, loss prevention, and coordination of strategic initiatives between support center functions, field operations, and outside vendor partnerships. In addition to his Strategy and Ops Services role, he had oversight of our Atlantic Division of stores. While in that role, he served as a key liaison between Flynn Pizza Hut and Pizza Hut LLC, ensuring a close working relationship between our company and the Brand. In July 2022, Jeremy was named Brand President of Flynn Pizza Hut and currently oversees the operations of 960+ units across the US.<\/p>\nPrior to joining Flynn Group, Jeremy spent more than 20 years in leadership roles in the restaurant industry. Most recently, he served as the Executive Vice President for Roy Rogers Restaurants, and prior to that he was part of the international leadership team at Dunkin\u2019 Brands and held operations leadership roles at Starbucks. Jeremy also served in community leadership positions, including being elected to City Council and Board Member for several local community organizations.<\/p>\n","linkedin":"","twitter":""})' href="#">Jeremy Biser
President, Flynn Pizza Hut
Adam Van Horn serves as Senior Vice President for the Southeast Division for the Flynn Pizza Hut brand. Adam joined NPC in April of 2019 in the Divisional VP role and Interim COO role until the Flynn acquisition in March of 2021. Prior to joining Pizza Hut, Adam served as Director of Strategic Planning & Operations for Dine Brands. Later, Adam, served as Vice President, Training, Learning & Development, and Operations Services for Del Taco. Lastly, Adam served as COO for Miguel\u2019s Restaurant Group.<\/p>\n","linkedin":"","twitter":""})' href="#">Adam Van Horn
Senior VP, Flynn Pizza Hut
Manuka\u2019s journey in the restaurant business started with his years at the University of South Alabama. Initially, Manuka worked as a delivery driver for Pizza Hut. Later, Manuka was promoted to the rank of Store Manager in 2004, Area Director in 2013, and ultimately promoted to Regional Director in 2018. <\/p>\n
As an Area Director, Manuka was awarded Rookie of the Year in 2013. In 2014, 2016, and 2017, Manuka was awarded Area Manager of the Year. From 2014 to 2019, Manuka was awarded Gold Star Performer. In 2018, Manuka won the Elite Operator award in the entire Pizza Hut System across the US. Lastly but certainly not least, in 2019, Manuka won two additional awards, Diamond Star Performer and Region Director of the Year. <\/p>\n
Manuka\u2019s career with Flynn Group began in 2021 as a Director of Operations, where he currently has the crucial duty of managing stores across Mississippi, Alabama and Florida. Manuka strives to continue developing leaders and creating a winning culture.<\/p>\n","linkedin":"","twitter":""})' href="#">
Manuka Abeykoon serves as Vice President of the South Division for the Flynn Pizza Hut brand. <\/p>\nManuka\u2019s journey in the restaurant business started with his years at the University of South Alabama. Initially, Manuka worked as a delivery driver for Pizza Hut. Later, Manuka was promoted to the rank of Store Manager in 2004, Area Director in 2013, and ultimately promoted to Regional Director in 2018. <\/p>\n
As an Area Director, Manuka was awarded Rookie of the Year in 2013. In 2014, 2016, and 2017, Manuka was awarded Area Manager of the Year. From 2014 to 2019, Manuka was awarded Gold Star Performer. In 2018, Manuka won the Elite Operator award in the entire Pizza Hut System across the US. Lastly but certainly not least, in 2019, Manuka won two additional awards, Diamond Star Performer and Region Director of the Year. <\/p>\n
Manuka\u2019s career with Flynn Group began in 2021 as a Director of Operations, where he currently has the crucial duty of managing stores across Mississippi, Alabama and Florida. Manuka strives to continue developing leaders and creating a winning culture.<\/p>\n","linkedin":"","twitter":""})' href="#">Manuka Abeykoon
VP of Operations, Flynn Pizza Hut
Prior to joining Flynn Group, Aaron spent more than 20 years in the restaurant industry, holding various leadership positions in companies including Ruby Tuesday, The Cheesecake Factory and Ruth\u2019s Chris Steakhouse. Right before joining Flynn, Aaron worked as Regional Director of Operations for The Palm Restaurant Group, and then Director of Operations for Wolfgang Puck Worldwide, where he managed regional territories throughout the United States and Tokyo, Japan. <\/p>\n","linkedin":"","twitter":""})' href="#">
Aaron started with Flynn Group in 2014 as Director of Operations for Flynn Applebee\u2019s in the Nevada and New Mexico markets. In 2018 Aaron was promoted to Market President, and in 2019 Aaron became Vice President of Operations for Flynn Applebee\u2019s, having oversight of markets in California, Nevada, New Mexico, Indiana, Georgia and Alabama. Aaron joined Flynn Pizza Hut in June of 2021 as Divisional Vice President of Operations. <\/p>\nPrior to joining Flynn Group, Aaron spent more than 20 years in the restaurant industry, holding various leadership positions in companies including Ruby Tuesday, The Cheesecake Factory and Ruth\u2019s Chris Steakhouse. Right before joining Flynn, Aaron worked as Regional Director of Operations for The Palm Restaurant Group, and then Director of Operations for Wolfgang Puck Worldwide, where he managed regional territories throughout the United States and Tokyo, Japan. <\/p>\n","linkedin":"","twitter":""})' href="#">Aaron Kirkman
VP of Operations, Flynn Pizza Hut
Richard began his restaurant career while in college, working at Domino\u2019s as a driver before starting his first management position. After progressive advancement with McDonald\u2019s and Wendy\u2019s, Richard began his multi-unit career with Jim Dandy Chicken, a local Massachusetts chain. He later joined Ovation Brands where he spent twenty-two years progressing from General Manager to District Manager to a variety of executive positions, including Regional Vice-President, Senior Vice-President of Operations Services, SVP of Operations, and concluded his career there as COO, responsible for operations of 320 restaurants with $750 million in annual sales.<\/p>\n
Richard graduated Cum Laude with a bachelor\u2019s degree from Southern New Hampshire University.<\/p>\n","linkedin":"","twitter":""})' href="#">
Richard started with Pizza Hut in 2018 as the Director of Operations for the Denver Market, leading a turnaround of a struggling market to become one of the top-performing markets in the company. In 2021 he was promoted to VP of Operations. Richard currently oversees the West Division which includes markets in Colorado, North and South Dakota, Tennessee, Kentucky, Alabama, Iowa, Oregon, Idaho, and North Carolina.<\/p>\nRichard began his restaurant career while in college, working at Domino\u2019s as a driver before starting his first management position. After progressive advancement with McDonald\u2019s and Wendy\u2019s, Richard began his multi-unit career with Jim Dandy Chicken, a local Massachusetts chain. He later joined Ovation Brands where he spent twenty-two years progressing from General Manager to District Manager to a variety of executive positions, including Regional Vice-President, Senior Vice-President of Operations Services, SVP of Operations, and concluded his career there as COO, responsible for operations of 320 restaurants with $750 million in annual sales.<\/p>\n
Richard graduated Cum Laude with a bachelor\u2019s degree from Southern New Hampshire University.<\/p>\n","linkedin":"","twitter":""})' href="#">Richard Wykes
VP of Operations, Flynn Pizza Hut
Prior to joining Flynn Group. Jennifer spent 20 years in retail with Dots specialty clothing brand, where she progressed through various leadership positions within Operations and Human Resources. Most recently before joining Flynn, Jennifer was the Director of Store & Field Support for Dots.<\/p>\n
Jennifer graduated Magna Cum Laude with a bachelor\u2019s degree from Cleveland State University.<\/p>\n","linkedin":"","twitter":""})' href="#">
Jennifer started with Flynn Group in 2014 as the Director of Human Resources for Flynn Applebee\u0027s and the Support Center. In 2017, Jennifer was promoted to Senior Director of Human Resources, joining Flynn Panera. In 2021, she joined Flynn Pizza Hut as the VP of Human Resources. Jennifer serves as the strategic business partner for brand operations and division market leadership within Flynn Pizza Hut.<\/p>\nPrior to joining Flynn Group. Jennifer spent 20 years in retail with Dots specialty clothing brand, where she progressed through various leadership positions within Operations and Human Resources. Most recently before joining Flynn, Jennifer was the Director of Store & Field Support for Dots.<\/p>\n
Jennifer graduated Magna Cum Laude with a bachelor\u2019s degree from Cleveland State University.<\/p>\n","linkedin":"","twitter":""})' href="#">Jennifer Zika
VP of Human Resources, Flynn Pizza Hut
Randy\u0027s impressive career path led him to Flynn Group in September 2019, following an illustrious 18-year tenure in leadership roles at McDonald\u0027s Corporation. His achievements at McDonald\u0027s included overseeing marketing and public relations efforts for over 750 restaurants, where he was instrumental in driving major system tests and the introduction of transformative initiatives like 24-hour operations, McCafe Coffee, and the McD App. His excellence was affirmed by his recognition as Marketing Director of the Year on three occasions. <\/p>\n","linkedin":"https:\/\/www.linkedin.com\/in\/randy-g-bates\/","twitter":""})' href="#">
As the Vice President of Marketing at Flynn Group, Randy Bates stands at the forefront of shaping the marketing and public relations strategies for over 960 Pizza Hut and 190 Wendy\u0027s restaurants within the Flynn Pizza Hut and Flynn Wendy\u2019s systems. Randy\u0027s exceptional contributions to the industry are underscored by his accolades, including the 2021 Pizza Hut \"Always Dreaming, Always Creating, Always Partnering\" Award, as well as his involvement in securing the Franchisee of the Year Award for Arby\u0027s (2020) and Pizza Hut (2022). He currently serves on Pizza Hut\u2019s Marketing Advisory Committee and the Beverage Committee. <\/p>\nRandy\u0027s impressive career path led him to Flynn Group in September 2019, following an illustrious 18-year tenure in leadership roles at McDonald\u0027s Corporation. His achievements at McDonald\u0027s included overseeing marketing and public relations efforts for over 750 restaurants, where he was instrumental in driving major system tests and the introduction of transformative initiatives like 24-hour operations, McCafe Coffee, and the McD App. His excellence was affirmed by his recognition as Marketing Director of the Year on three occasions. <\/p>\n","linkedin":"https:\/\/www.linkedin.com\/in\/randy-g-bates\/","twitter":""})' href="#">Randy Bates
VP of Marketing
Prior to Pizza Hut, Brent worked in the aerospace industry partnering key program financials for the oxygen business. Before this, Brent worked for Target Corporation focusing on several areas including loss prevention, pricing analytics, and capital finance. <\/p>\n
Brent graduated with a B.S. in Finance from Indiana University and an M.B.A from the University of Minnesota.<\/p>\n","linkedin":"","twitter":""})' href="#">
Brent Manges serves as Vice President of Financial Planning & Analysis for Flynn Pizza Hut. Brent is focused on in-depth financial analysis, providing key insights for market leaders, and responsible investment of capital spend. Brent has been with the Pizza Hut Brand for 9 years and his primary focus is on market planning, return on investment, and driving overall company results. Brent partners with key internal teams like Operations, Marketing, and Development along with driving initiatives with our external partners, PHLLC, and the franchisee board. <\/p>\nPrior to Pizza Hut, Brent worked in the aerospace industry partnering key program financials for the oxygen business. Before this, Brent worked for Target Corporation focusing on several areas including loss prevention, pricing analytics, and capital finance. <\/p>\n
Brent graduated with a B.S. in Finance from Indiana University and an M.B.A from the University of Minnesota.<\/p>\n","linkedin":"","twitter":""})' href="#">Brent Manges
VP of Financial Planning & Analysis
Prior to joining Flynn, Chris spent sixteen years with H&R Block in field operations and franchise support leadership roles. Chris also spent more than a decade in various marketing roles in the restaurant, financial services, and telecom industries. <\/p>\n
Chris received B.S.B.A. in Marketing from the University of Missouri and an M.B.A. from Baker University. <\/p>\n","linkedin":"","twitter":""})' href="#">
Chris Lewis serves as Senior Director of Operations Services for the Flynn Pizza Hut brand. Chris started with Pizza Hut alongside NPC in October 2018. In his current role, Chris is accountable for partnering with strategic business units to identify growth enablers and develop capabilities to operationally support more than 960 Pizza Hut restaurants. Chris\u2019s team is also responsible for field communications, call center operations, project management of program launches and training, and third-party delivery services. <\/p>\nPrior to joining Flynn, Chris spent sixteen years with H&R Block in field operations and franchise support leadership roles. Chris also spent more than a decade in various marketing roles in the restaurant, financial services, and telecom industries. <\/p>\n
Chris received B.S.B.A. in Marketing from the University of Missouri and an M.B.A. from Baker University. <\/p>\n","linkedin":"","twitter":""})' href="#">Chris Lewis
Senior Director of Operations Services
In 1995, Troy joined Pizza Hut as an RGM and supported both Operations and Human Resources for 28 years, making it 33 years in the industry. In operations, Troy held the roles of RGM, Certified Training Unit, and Area Director. In Human resources, Troy held the position of Restaurant Training Leader, People Capability Leader, Human Resources Leader, and Currently Human Resources Director. <\/p>\n
Troy graduated from Mountain State University with a Bachelor of Arts degree in Organizational Leadership. Troy has held a \u201cProfessional in Human Resources\u201d certification since 2005.<\/p>\n","linkedin":"","twitter":""})' href="#">
Troy Baxter serves as Human Resource Director for both the West and Southeast Divisions where he oversees 15 markets for the Flynn Pizza Hut Brand. Troy joined Flynn in March of 2021 as an HR Director. <\/p>\nIn 1995, Troy joined Pizza Hut as an RGM and supported both Operations and Human Resources for 28 years, making it 33 years in the industry. In operations, Troy held the roles of RGM, Certified Training Unit, and Area Director. In Human resources, Troy held the position of Restaurant Training Leader, People Capability Leader, Human Resources Leader, and Currently Human Resources Director. <\/p>\n
Troy graduated from Mountain State University with a Bachelor of Arts degree in Organizational Leadership. Troy has held a \u201cProfessional in Human Resources\u201d certification since 2005.<\/p>\n","linkedin":"","twitter":""})' href="#">Troy Baxter
Director of Human Resources
Zachary Cone serves as Director of Operations for the Jacksonville, Florida Market. Zachary oversees 40 restaurants for the Flynn Pizza Hut brand. Prior to his promotion to Director of Operations in 2022, Zachary began his career with Pizza Hut as a part-time production team member in 1999 while attending high school. Zachary dedicated his time to learn every position, growing his knowledge and experience in the Restaurant Industry. During the duration of his career, Zachary was a General Manager for six years and Area Director for twelve years.<\/p>\n","linkedin":"","twitter":""})' href="#">Zachary Cone
Director of Operations, Jacksonville
Eric Contizano is the Director of Operations for the Georgia Market. Eric currently oversees 60 locations and has been a proud member of the Pizza Hut team since 2019. With over 26 years of experience, Eric has an extensive background in full service, fast casual, and QSR segments of the industry. Eric started in the business at 18 years old as a line cook at Applebee\u2019s and worked his way up. Prior to joining Flynn Group, Eric worked as a VP of Operations for JRI Management under the Freddy\u2019s Frozen Custard & Steakburgers concept.<\/p>\n","linkedin":"","twitter":""})' href="#">Eric Contizano
Director of Operations, Georgia
Chris Eubanks serves as Director of Operations for the Nashville Market where he oversees 55 restaurants. Chris joined the Flynn organization in February of 2020 as a Director of Operations. Before joining Flynn, Chris spent 22 years with TGI Fridays as VP Operations, 10 years with Applebee\u2019s as Restaurant VP, and 5 years with Village Inn as Restaurant VP. Chris graduated from San Diego State with a Major in Biology and a Minor in Chemistry.<\/p>\n","linkedin":"","twitter":""})' href="#">Chris Eubanks
Director of Operations, Nashville
Prior to Flynn Pizza Hut, Gina was VP of Operations for Advance Auto Parts. Gina has prior experience in Big Box Retail with assignments in Human Resources, Workforce Development, Market Expansions, Logistics, Visual Planning\/Merchandising and Operations. Gina\u2019s experience also includes independent work in Real Estate Sales, Contract Specialist and Mentoring Circles. <\/p>\n
Gina graduated from San Jose State University with a Bachelor\u2019s Degree in Business Administration\/Finance in 1995.<\/p>\n","linkedin":"","twitter":""})' href="#">
Gina Flores serves as Director of Operations for the Memphis Market. Gina oversees 47 Pizza Hut restaurants since April 2023. As Director of Operations, Gina is focused on intentional operational excellence and market growth results, effectively building high-performing teams, being a servant leader and a champion of Diversity, Equity, and Inclusion (DEI). <\/p>\nPrior to Flynn Pizza Hut, Gina was VP of Operations for Advance Auto Parts. Gina has prior experience in Big Box Retail with assignments in Human Resources, Workforce Development, Market Expansions, Logistics, Visual Planning\/Merchandising and Operations. Gina\u2019s experience also includes independent work in Real Estate Sales, Contract Specialist and Mentoring Circles. <\/p>\n
Gina graduated from San Jose State University with a Bachelor\u2019s Degree in Business Administration\/Finance in 1995.<\/p>\n","linkedin":"","twitter":""})' href="#">Gina Meacham Flores
Director of Operations, Memphis
David Gill serves as Director of Operations for the Massachusetts Market where he oversees 31 restaurants for the Flynn Pizza Hut brand. David started his career in the industry and served 23 years with Applebee\u2019s, the last 13 years were with Flynn Group upon acquisition. David served as Area Director and Director of Facilities for the New England market as well as Project Manager on remodeling 65 Applebee\u2019s in 11 months. <\/p>\n","linkedin":"","twitter":""})' href="#">David Gill
Director of Operations, East Coast
Christopher Griffin serves as Director of Operations for the Iowa Market where he oversees 32 stores for the Flynn Pizza Hut brand since January of 2023. Chris worked at Pilot Flying \"J\" for 16 years as a food Operations manager covering a span of 8 states and 9 different brands. Chris also spent 6 years in the United States Marine Corps and attended East Tennessee State University in Johnson City, TN.<\/p>\n","linkedin":"","twitter":""})' href="#">Christopher Griffin
Director of Operations, Iowa
Mike Hallman serves as Director of Operations for the Ozark Market where he oversees 49 restaurants for the Flynn Pizza Hut brand. Mike started with the Pizza Hut brand in 1997 as a dishwasher for just a few hours a week and worked through all positions up to the Director of Operations. Mike has been a multi-unit leader since 2010 and currently manages stores across four states to include Missouri, Kansas, Oklahoma and Arkansas. Mike joined the Flynn Family in March of 2021 during the acquisition of NPC. Mike is focused on building and developing high performing teams. <\/p>\n","linkedin":"","twitter":""})' href="#">Mike Hallman
Director of Operations, Ozark
Joseph Icolano serves as Director of Operations of the Birmingham, AL Market. Joseph is currently responsible for 50 locations. Prior to joining Pizza Hut, Joseph attended Auburn University and started his journey in the restaurant business in casual dining with Darryl\u2019s, Ruby Tuesday\u2019s & Houston\u2019s. Joseph\u2019s career with Pizza Hut began with NPC International in April 1989 as a Restaurant General Manager. After the transition to Flynn Group and prior to becoming Director of Operations of Birmingham, Joseph served as the Director of Call Center Management and worked on multiple IT related projects. <\/p>\n","linkedin":"","twitter":""})' href="#">Joseph Icolano
Director of Operations, Birmingham
During the beginning of Stoney\u2019s career with Pizza Hut, Stoney attended Gulf Coast State College from 1989-1991. <\/p>\n","linkedin":"","twitter":""})' href="#">
Stoney Jones serves as Market President for the Tallahassee Market where he oversees 50 restaurants for the Flynn Pizza Hut brand. At the early age of 16, Stoney began his career with Pizza Hut in 1987 as a Delivery Driver in Panama City Beach, FL. Once Stoney turned 18, he was promoted to a management position and never looked back. Over the next 12 years Stoney worked in various management positions until he was promoted to Area Director in 1999. In 2008, Stoney became the Director of Operations for the Tallahassee Market and remained in that position until being promoted to Market President in 2022. For Stoney, it has been and continues to be an amazing 36-year journey with Pizza Hut and Flynn Group. Stoney is fortunate to have the opportunity to work with the best people in the world and work for the best company in the world. <\/p>\nDuring the beginning of Stoney\u2019s career with Pizza Hut, Stoney attended Gulf Coast State College from 1989-1991. <\/p>\n","linkedin":"","twitter":""})' href="#">Stoney Jones
Market President, Tallahassee
Mansoor Khan serves as Director of Operations for the Rocky Mountain Region where he oversees 41 stores for the Flynn Pizza Hut Brand. Mansoor joined Flynn in March of 2023. Prior to Flynn, Mansoor was with Smashburger as Senior Director of Operations. Prior to Smashburger, Mansoor was with Wendy\u2019s for a total of 16 years starting as a Training Store Manager and worked his way up to Director of Operations. Mansoor\u2019s passion is to help people succeed and reach their true potential. <\/p>\n","linkedin":"","twitter":""})' href="#">Mansoor Khan
Director of Operations, Rocky Mountain
Kelly Kramer serves as Director of Operations for the Dakotas Market where she oversees 23 restaurants for the Flynn Pizza Hut brand. Kelly started with Pizza Hut when she was 16 as a team member in Dyersville, IA. At the age of 18, Kelly was promoted to shift leader and continued working as a shift leader while earning a degree in business management from the University of Wisconsin\u2014Platteville. After college graduation, Kelly was promoted to an RGM position and shortly after promoted to Area Director. Kelly ran 2 different areas in NE Iowa before being promoted to Director of Operations for the Dakotas Market and moving to Sioux Falls, SD. Kelly joined Flynn Group in 2021 with the NPC acquisition.<\/p>\n","linkedin":"","twitter":""})' href="#">Kelly Kramer
Director of Operations, Dakotas
Matthew graduated with an M.B.A. from Houston Christian University. Matthew continues to be results driven, culture centered and focused on developing great leaders and building strong teams.<\/p>\n","linkedin":"","twitter":""})' href="#">
Matthew Lewis serves as Director of Operations for the Texas and Louisiana market since 2021. Matthew oversees the operations of 45 stores for the Flynn Pizza Hut brand spanning from New Mexico to Louisiana. Matthew embarked on his multi-unit career journey more than ten and a half years ago with Five Guys Burgers and Potbelly Sandwich shop, before moving to Flynn Group. <\/p>\nMatthew graduated with an M.B.A. from Houston Christian University. Matthew continues to be results driven, culture centered and focused on developing great leaders and building strong teams.<\/p>\n","linkedin":"","twitter":""})' href="#">Matthew Lewis
Director of Operations, TX/LA
Darrel McCrory serves as Director of Operations for the North Tampa Market where he oversees 44 restaurants for the Flynn Pizza Hut brand. Darrel began his Pizza Hut career in 1977, where he continued to grow and provide exceptional service in operations for over 46 years. During the duration of Darrel\u2019s tenure, he served as Assistant Manager, Manager, Human Resource Manager, Area Director, Regional Manager and Vice President, where he had operating oversight of restaurants in multiple Southeastern States. After the transition to Flynn, Darrel became Director of Operations in March 2021.<\/p>\n","linkedin":"","twitter":""})' href="#">Darrel McCrory
Director of Operations, Tampa North
Before joining the Flynn family, Rizq spent a decade as the Director of Operations at Jack In the Box, gaining valuable insights into the world of QSR. Prior to that, Rizq dedicated 25 years of his career at Ovation Brands (buffets inc.) where served as the VP of Operations for the Midwest and West Coast markets for the last 10 years. <\/p>\n
Rizq has a Bachelor\u0027s degree in Liberal Arts from Cairo University. Rizq also earned a certificate from the Food Manager Professionals (FMP). <\/p>\n
What drives Rizq every day is his passion for cultivating exceptional teams, witnessing their growth, and achieving success together as one. <\/p>\n","linkedin":"","twitter":""})' href="#">
Rizq Mesid serves as Director of Operations for the Northwest Region, where he oversees a total 59 stores across 3 states (Oregon, Idaho, and Washington) for the Flynn Pizza Hut brand. Rizq\u2019s journey with Flynn Group began in December 2022, and he\u2019s been on an exciting ride ever since. <\/p>\nBefore joining the Flynn family, Rizq spent a decade as the Director of Operations at Jack In the Box, gaining valuable insights into the world of QSR. Prior to that, Rizq dedicated 25 years of his career at Ovation Brands (buffets inc.) where served as the VP of Operations for the Midwest and West Coast markets for the last 10 years. <\/p>\n
Rizq has a Bachelor\u0027s degree in Liberal Arts from Cairo University. Rizq also earned a certificate from the Food Manager Professionals (FMP). <\/p>\n
What drives Rizq every day is his passion for cultivating exceptional teams, witnessing their growth, and achieving success together as one. <\/p>\n","linkedin":"","twitter":""})' href="#">Rizq Mesid
Director of Operations, Northwest
Chris Mullins is the Director of Operations for the Mobile Market for Flynn Pizza Hut. Chris has spent his entire professional career in the restaurant\/retail industry. Prior to joining Flynn Pizza Hut, Chris spent 12 years overseeing operations for Dodge Stores across Mississippi. Chris joined the FPH family in 2022 as an Area Director in the Memphis Market and quickly showed his talents in leading teams and delivering results. <\/p>\n","linkedin":"","twitter":""})' href="#">Chris Mullins
Director of Operations, Mobile
Tommy began his restaurant career with Sonic Drive-In in 2005 where he worked his way up to Area Director and served under his mentor and franchise owner, Greg Lee. By 2011, Tommy and Greg partnered together to own and operate a franchise of Fuzzy\u2019s Taco Shops until 2017.<\/p>\n","linkedin":"","twitter":""})' href="#">
Tommy Nelson serves as the Director of Operations for the Central Virginia Market. Tommy oversees 39 restaurants for the Flynn Pizza Hut Brand. In 2019, Tommy began his Pizza Hut career serving as an Area Director, and was later promoted to Director of Operations in May of 2022. <\/p>\nTommy began his restaurant career with Sonic Drive-In in 2005 where he worked his way up to Area Director and served under his mentor and franchise owner, Greg Lee. By 2011, Tommy and Greg partnered together to own and operate a franchise of Fuzzy\u2019s Taco Shops until 2017.<\/p>\n","linkedin":"","twitter":""})' href="#">Thomas Nelson
Director of Operations, Central Virginia
George started with Flynn in 2004 with the Applebee\u2019s brand for a new restaurant opening in Lakewood, WA. After opening two restaurants as the Kitchen Manager, George was promoted to General Manager in 2006. After successfully operating 4 different restaurants in 6 years, in 2012 George was promoted to Area Director, overseeing 6 restaurants in the Seattle Market. After 19 years with Flynn and the Applebee\u2019s brand, George was promoted to Director of Operations for the Carolina Region with the Pizza Hut brand. <\/p>\n
Prior to joining Flynn, George previously held management positions with Darden Restaurants and The RAM Restaurant & Brewery.<\/p>\n","linkedin":"","twitter":""})' href="#">
George Patterson serves as Director of Operations for the Carolina Region where he oversees 49 restaurants for the Flynn Pizza Hut brand, which includes 6 in eastern Tennessee and 3 in SW Virginia. <\/p>\nGeorge started with Flynn in 2004 with the Applebee\u2019s brand for a new restaurant opening in Lakewood, WA. After opening two restaurants as the Kitchen Manager, George was promoted to General Manager in 2006. After successfully operating 4 different restaurants in 6 years, in 2012 George was promoted to Area Director, overseeing 6 restaurants in the Seattle Market. After 19 years with Flynn and the Applebee\u2019s brand, George was promoted to Director of Operations for the Carolina Region with the Pizza Hut brand. <\/p>\n
Prior to joining Flynn, George previously held management positions with Darden Restaurants and The RAM Restaurant & Brewery.<\/p>\n","linkedin":"","twitter":""})' href="#">George Patterson
Director of Operations, Carolina
Bobby Quier serves as Director of Operations for the Little Rock Market where he oversees 46 stores for the Flynn Pizza Hut brand. Bobby started his restaurant career in 1987 with Sonic Drive-In, there he grew a passion for the restaurant business and quickly became a GM. After being a GM of several different units, Bobby was promoted in 2001 and became a Multi-Unit Operating Partner of 6 locations. After a successful career with Sonic, Bobby had the opportunity to join Pizza Hut as an Area General Manager in 2011 where he had success driving profitable restaurants and developing great leaders. During this time, Bobby has achieved several awards from Top Sales Leader to Area General Manager of the Year. In October of 2022, Bobby was then promoted to Director of Operations with stores in 3 states: Oklahoma, Arkansas, and Mississippi.<\/p>\n","linkedin":"","twitter":""})' href="#">Bobby Quier
Director of Operations, Little Rock
Rakesh Ramdass serves as Director of Operations for the emerging Philadelphia market where he oversees 45 restaurants since April 2023. As the Director of Operations, Rakesh is focused on developing and building out the Philadelphia market in the PA\/DE\/MD areas and soon adding another premier region to the organization. Prior to joining Flynn, Rakesh spent 28 years in the restaurant industry where he started as a cook at a KFC restaurant and worked his way up to Director of Operations. Rakesh graduated from the University of Phoenix in 2006 with a Bachelor\u2019s Degree in Business Management.<\/p>\n","linkedin":"","twitter":""})' href="#">Rakesh Ramdass
Director of Operations, Philadelphia
Brent Salzwedel serves as Director of Operations, Market President for the Southwest Florida Market where he oversees 44 locations. Brent joined the Flynn organization in October of 2021 as a Director of operations. Before joining Flynn, Brent spent a couple of years in the C-store industry supporting a team for RaceTrac across the Southeast. Prior to the C-store industry, Brent served the Pilot Travel Centers supporting the Midwest. Brent grew up in the consumer electronics industry, working for Best Buy for 17 years that led him to Senior Market Manager supporting the Midwest. Brent has an Associates of Applied Science, Marketing Degree, where he graduated on the President\u0027s list.<\/p>\n","linkedin":"","twitter":""})' href="#">Brent Salzwedel
Market President, Tampa South
Shelley graduated from the University of Kansas. <\/p>\n","linkedin":"","twitter":""})' href="#">
Shelley Sweeney started her career with Flynn in 2012 as an HR Business Partner for the Mountain Market of Flynn Applebee\u2019s. During her tenure, Shelley has supported numerous Applebee\u2019s markets and has had the pleasure of training several HR Business Partners and Support team members new to the Flynn family. Shelley then severed as Co-Director of HR for Applebee\u2019s and oversees 8 Markets in 9 states. Currently, Shelley serves as an HR Director for Flynn Pizza Hut. She enjoys building relationships within the field and appreciates the opportunity to help others develop in their career. <\/p>\nShelley graduated from the University of Kansas. <\/p>\n","linkedin":"","twitter":""})' href="#">Shelley Sweeney
Director of Human Resources
Jerry Thibodeau joined Flynn Pizza Hut as the Director of Operations for the St. Louis Market. Jerry brings 25 years of restaurant leadership to FPH, working with such brands as Chipotle, Olive Garden and Potbelly. Jerry hopes to continue to build on the Core Values ingrained in this Market.<\/p>\n","linkedin":"","twitter":""})' href="#">Jerry Thibodeau
Director of Operations, St. Louis
Pizza Hut Australia
PREMIER DOWN UNDER
We strive to hire only the best, starting with our leadership. Our leaders within Pizza Hut Australia have 90+ years of experience in the restaurant industry. Together they have delivered 5 years of consecutive comp store sales growth and doubled annual sales over that time.
Prior to joining Pizza Hut, Phil was the CEO of Burger King Indonesia, where he led an 18-month turnaround plan for a private equity investor. Under his leadership, Burger King Indonesia achieved record sales, guest visits, and EBITDA growth. Phil\u2019s business acumen and global expertise enabled him to revamp analytics, supply chain management, and logistics, transforming operations from the worst market in BK Europe & APAC to the best. His outstanding contribution earned him the \u201cMost Improved Operator\u201d award in 2015.<\/p>\n
Phil\u2019s success is not limited to the fast-food industry. He has worked with Elizabeth Finn Trust as Group Marketing and Development Director and McDonald\u2019s Corporation, where he held several leadership positions in marketing and management. As the Chief of Staff and Senior Marketing Director of McDonald\u2019s Europe, he played a pivotal role in the EuroMission & Plan To Win Turnarounds, delivering record European results of 9% SSSG.<\/p>\n
Phil holds a BSc (Econ) joint honour in Accounting and Management Studies from University College Cardiff. He was a Professor at International Hamburger Marketing University, Chicago, and completed Heartstyles Leading with Courage \u2013 YUM Global Leadership in Las Vegas in 2019. Phil has received several awards throughout his career, including the Hungarian Government for Services to Hungarian Goaliat Grassroots Football in 2004, McDonald\u2019s 2006 Global Circle of Excellence Team Award, and has won several Ethics and a Cames Lion.<\/p>\n
Phil\u2019s dedication and passion for transforming businesses and building great teams has made him a visionary leader in the industry. With his strategic focus, innovative thinking, and global expertise, Phil has the ability to turn around struggling businesses and drive sustainable growth.<\/p>\n","linkedin":"","twitter":""})' href="#">
Phil has over 25 years of experience in transforming businesses and brands in Europe and Asia. Phil\u2019s career evolution spans across some of the biggest names in the fast-food industry. He is currently the CEO of Pizza Hut Australia, leading a strategic turnaround of 260 restaurants and 5,000 employees. Under Phil\u2019s leadership, Pizza Hut has achieved a 100% growth and system turnover of $275 million. With his innovative thinking, Phil created Pizza Hut\u2019s first Grab\u2019n\u2019Go Kiosk, QSR Global Contactless Pick-Up Protocol, and rolled out the Dragontail AI & GPS Ops Management System. He has been the recipient of numerous awards, including the YUM Global CEO Award in 2020 and the Pizza Hut President\u2019s Award in 2020.<\/p>\nPrior to joining Pizza Hut, Phil was the CEO of Burger King Indonesia, where he led an 18-month turnaround plan for a private equity investor. Under his leadership, Burger King Indonesia achieved record sales, guest visits, and EBITDA growth. Phil\u2019s business acumen and global expertise enabled him to revamp analytics, supply chain management, and logistics, transforming operations from the worst market in BK Europe & APAC to the best. His outstanding contribution earned him the \u201cMost Improved Operator\u201d award in 2015.<\/p>\n
Phil\u2019s success is not limited to the fast-food industry. He has worked with Elizabeth Finn Trust as Group Marketing and Development Director and McDonald\u2019s Corporation, where he held several leadership positions in marketing and management. As the Chief of Staff and Senior Marketing Director of McDonald\u2019s Europe, he played a pivotal role in the EuroMission & Plan To Win Turnarounds, delivering record European results of 9% SSSG.<\/p>\n
Phil holds a BSc (Econ) joint honour in Accounting and Management Studies from University College Cardiff. He was a Professor at International Hamburger Marketing University, Chicago, and completed Heartstyles Leading with Courage \u2013 YUM Global Leadership in Las Vegas in 2019. Phil has received several awards throughout his career, including the Hungarian Government for Services to Hungarian Goaliat Grassroots Football in 2004, McDonald\u2019s 2006 Global Circle of Excellence Team Award, and has won several Ethics and a Cames Lion.<\/p>\n
Phil\u2019s dedication and passion for transforming businesses and building great teams has made him a visionary leader in the industry. With his strategic focus, innovative thinking, and global expertise, Phil has the ability to turn around struggling businesses and drive sustainable growth.<\/p>\n","linkedin":"","twitter":""})' href="#">Phil Reed
Chief Executive Officer, Pizza Hut Australia
Having begun his career in Shopping Centre leasing, Iain cut his teeth in remixing World Square Shopping Centre and understands the drivers of both tenants and landlords to achieve sustainable lease agreements, built on long term partnerships. In 2011, Iain joined global fitness chain Anytime Fitness in their leasing team before rising through the ranks to National Club Development Manager, managing a team of 11 to deliver over 300 new clubs and 400 sold franchises over a 4-year period. Remaining with the Brand, Iain then moved to Sweden as Chief Operating Officer, focused on establishing Anytime Fitness in Northern Europe and managing the business from market analysis to network and product development.<\/p>\n
Returning to Australia in 2019, Iain was appointed Head of Distribution and Real Estate ANZ for Swarovski, responsible for the management of their network of 72 stores and over 150 multi-brand partnerships. Focused on optimizing the portfolio, Iain developed and implemented a Distribution Master Plan and delivered $1.1m in hard rent savings, reducing occupancy costs by over 5 percentage points. With the onset of COVID, Iain led the business\u2019 response, partnering with landlords to deliver a further $2.5m in rental savings in FY21. Iain acted as Project Lead during Swarovski\u2019s 2020 transformational brand elevation, orchestrating the ANZ market business plan, and presenting to the Global Management Board. <\/p>\n
Iain was appointed General Manager, Development for Mad Mex in 2021, a local Mexican restaurant chain of 70 locations operating across various formats. Responsible for Franchising, Real Estate, Design, Construction and Legal Compliance, Iain opened 17 new locations in 18 months and optimized the portfolio, negotiating the closure of 10 loss making restaurants. <\/p>\n
In January 2023, Iain was appointed Chief Development Officer of Pizza Hut Australia, attracted by the white space opportunity and nostalgia of the brand. The role is a \u201cfull circle\u201d moment, as Iain\u2019s first job as a 15-year-old was at Pizza Hut\u2019s Castle Hill restaurant; a location which is still owned by the same franchisee today.<\/p>\n","linkedin":"","twitter":""})' href="#">
Iain is a retail management and development leader with over 16 years\u2019 experience in franchising, leasing, strategic network planning and growth. Named as a Top 30 Franchise Executive in 2022 by Inside Franchise Business Executive, Iain has been instrumental in growing and solidifying National and International brands within their markets and delivering sustainable unit growth.<\/p>\nHaving begun his career in Shopping Centre leasing, Iain cut his teeth in remixing World Square Shopping Centre and understands the drivers of both tenants and landlords to achieve sustainable lease agreements, built on long term partnerships. In 2011, Iain joined global fitness chain Anytime Fitness in their leasing team before rising through the ranks to National Club Development Manager, managing a team of 11 to deliver over 300 new clubs and 400 sold franchises over a 4-year period. Remaining with the Brand, Iain then moved to Sweden as Chief Operating Officer, focused on establishing Anytime Fitness in Northern Europe and managing the business from market analysis to network and product development.<\/p>\n
Returning to Australia in 2019, Iain was appointed Head of Distribution and Real Estate ANZ for Swarovski, responsible for the management of their network of 72 stores and over 150 multi-brand partnerships. Focused on optimizing the portfolio, Iain developed and implemented a Distribution Master Plan and delivered $1.1m in hard rent savings, reducing occupancy costs by over 5 percentage points. With the onset of COVID, Iain led the business\u2019 response, partnering with landlords to deliver a further $2.5m in rental savings in FY21. Iain acted as Project Lead during Swarovski\u2019s 2020 transformational brand elevation, orchestrating the ANZ market business plan, and presenting to the Global Management Board. <\/p>\n
Iain was appointed General Manager, Development for Mad Mex in 2021, a local Mexican restaurant chain of 70 locations operating across various formats. Responsible for Franchising, Real Estate, Design, Construction and Legal Compliance, Iain opened 17 new locations in 18 months and optimized the portfolio, negotiating the closure of 10 loss making restaurants. <\/p>\n
In January 2023, Iain was appointed Chief Development Officer of Pizza Hut Australia, attracted by the white space opportunity and nostalgia of the brand. The role is a \u201cfull circle\u201d moment, as Iain\u2019s first job as a 15-year-old was at Pizza Hut\u2019s Castle Hill restaurant; a location which is still owned by the same franchisee today.<\/p>\n","linkedin":"","twitter":""})' href="#">Iain Bylsma
Chief Development Officer, Pizza Hut Australia
Throughout her career, Zoe has demonstrated her passion for people and her ability to work with management to help employees achieve their goals. Her leadership style is characterized by authenticity, integrity, credibility, and presence. Zoe has the ability to balance between achieving commercial objectives and prioritizing people\u0027s needs. Her passion for QSR began in her early working life, spending three years in a KFC, which she describes as the most pivotal and enjoyable industry with the potential to create a significant impact.<\/p>\n
Zoe joined Pizza Hut Australia in 2018 as Chief People and Capability Officer, where she supports the Restaurant Support Centre, franchise partners, and 5000 employees nationwide. Her leadership focuses on driving organizational transformation and strategy, creating an engaged culture, and implementing the people strategy. Zoe provides both strategic and operational expertise on all people-related matters, collaborating with the leadership team to achieve business objectives.<\/p>\n","linkedin":"","twitter":""})' href="#">
Zoe is an experienced executive with over 20 years of expertise in leading various people-related disciplines, such as business partnering, employment relations, risk and governance, organizational change, and compliance. Zoe has worked across different industries, enabling her to develop strong relationships while driving sustainable and commercial solutions. Currently, Zoe holds the position of Chief People and Capability Officer at Pizza Hut Australia, where she is also responsible for managing Legal and Compliance. Zoe has earned a bachelor\u2019s degree in psychology and a master\u2019s degree in business administration with a specialization in Human Resource Management.<\/p>\nThroughout her career, Zoe has demonstrated her passion for people and her ability to work with management to help employees achieve their goals. Her leadership style is characterized by authenticity, integrity, credibility, and presence. Zoe has the ability to balance between achieving commercial objectives and prioritizing people\u0027s needs. Her passion for QSR began in her early working life, spending three years in a KFC, which she describes as the most pivotal and enjoyable industry with the potential to create a significant impact.<\/p>\n
Zoe joined Pizza Hut Australia in 2018 as Chief People and Capability Officer, where she supports the Restaurant Support Centre, franchise partners, and 5000 employees nationwide. Her leadership focuses on driving organizational transformation and strategy, creating an engaged culture, and implementing the people strategy. Zoe provides both strategic and operational expertise on all people-related matters, collaborating with the leadership team to achieve business objectives.<\/p>\n","linkedin":"","twitter":""})' href="#">Zoe Coglitore
Chief People and Capability Officer, Pizza Hut Australia
Abhishek\u0027s career began at McDonald\u0027s India, where he rose through the ranks from a Crew Training Squad member to an Operations Consultant. While there, he successfully brought objectives such as the Made for You (MFY) platform to life. Abhishek then joined KFC India in 2011, where he managed the operations of KFC outlets and contributed to the company\u0027s turnaround from loss-making to profitable. He also helped launch vegetarian initiatives, making KFC popular amongst India\u0027s vast vegetarian population.<\/p>\n
In 2014, Abhishek became the General Manager of Burger King Indonesia, where he contributed significantly to the company\u0027s success, turning around negative EBIDTA to positive EBIDTA and growing from 40 to 127 restaurants. He was instrumental in launching Fried Chicken and Rice in BK Indonesia, which later dominated the product mix and gross margins. In 2015, Burger King Indonesia won an excellence award for \"Most Improved Operator.\"<\/p>\n
In 2018, Abhishek joined Pizza Hut Australia as a Regional Operations Manager, quickly making his mark by ensuring compliance with brand standards and contributing to the brand\u0027s growth and expansion. Today, Abhishek serves as the Chief Operating Officer, overseeing the operations team nationally.<\/p>\n
With his extensive experience and passion for the QSR industry, Abhishek is a valuable asset to any organization in the industry.<\/p>\n","linkedin":"","twitter":""})' href="#">
Abhishek is an operations executive with over 26 years of experience in the quick-service restaurant industry. With a commerce degree and an MBA in retail management, Abhishek has practiced his business acumen and developed a deep understanding of the industry\u0027s gaps. His passion for the QSR industry began at a young age, and he has since worked for various QSR brands around the world.<\/p>\nAbhishek\u0027s career began at McDonald\u0027s India, where he rose through the ranks from a Crew Training Squad member to an Operations Consultant. While there, he successfully brought objectives such as the Made for You (MFY) platform to life. Abhishek then joined KFC India in 2011, where he managed the operations of KFC outlets and contributed to the company\u0027s turnaround from loss-making to profitable. He also helped launch vegetarian initiatives, making KFC popular amongst India\u0027s vast vegetarian population.<\/p>\n
In 2014, Abhishek became the General Manager of Burger King Indonesia, where he contributed significantly to the company\u0027s success, turning around negative EBIDTA to positive EBIDTA and growing from 40 to 127 restaurants. He was instrumental in launching Fried Chicken and Rice in BK Indonesia, which later dominated the product mix and gross margins. In 2015, Burger King Indonesia won an excellence award for \"Most Improved Operator.\"<\/p>\n
In 2018, Abhishek joined Pizza Hut Australia as a Regional Operations Manager, quickly making his mark by ensuring compliance with brand standards and contributing to the brand\u0027s growth and expansion. Today, Abhishek serves as the Chief Operating Officer, overseeing the operations team nationally.<\/p>\n
With his extensive experience and passion for the QSR industry, Abhishek is a valuable asset to any organization in the industry.<\/p>\n","linkedin":"","twitter":""})' href="#">Abhishek Jain
Chief Operating Officer, Pizza Hut Australia
Throughout his career, Michael has been recognized for his ability to deliver positive commercial outcomes. He was a driving force behind the implementation of a sustainable supply chain income strategy for Pizza Hut Australia, which resulted in a growth in income from zero to $10 million. Michael also led the team that created the aggregators sales channel, which saw significant growth from $4 million to $45 million.<\/p>\n
As the CFO of Pizza Hut Australia, Michael oversees multiple functions, including finance, commercial strategy, business intelligence, aggregators, supply chain, quality assurance, and new product development. He is an accomplished leader with a passion for delivering results and driving growth. Michael\u0027s leadership skills and commitment to excellence have been instrumental in driving Pizza Hut Australia\u0027s growth and success.<\/p>\n
Michael has received multiple awards and recognition from Yum Brands for his impressive track record of success. Michael is an expert in building and leading high-performing teams and is committed to delivering exceptional results. His leadership skills and commitment to excellence make him an invaluable asset to Pizza Hut Australia.<\/p>\n","linkedin":"","twitter":""})' href="#">